Services That Work

Whether it’s your tech at home, your small business setup, or something in between, we’ve got it covered. No jargon, no upselling, just practical help.

Personal & In-Home Technology Support

Related services:

•In-home computer setup & training
•A/V consulting
•Smart Home integration, automation & smart lighting
•Personal account security posture check-ups (passwords & password management, Multi-factor authentication (MFA), account protection, etc.)
•Windows to Mac migration, Mac to Windows migration
•iPhone & iCloud troubleshooting
•Android & Google account support
•Data transfers & backups
•Virus & malware removal
•PC tune-ups & performance fixes
•Help for seniors and non-technical users

Timeline

1-3 hours per visit

Ideal for

Individuals, families, seniors, non-technical users

Small Business IT Support

Related services:

•Ongoing remote & on-site support, helpdesk
•Microsoft 365 / Google Workspace Administration
•User account management, provisioning, and automation
•Proactive system monitoring
•Software & security updates
•Endpoint & asset management, hardware inventory
•Ticketing systems & automation
•Helpdesk performance and IT operations consulting
•Priority response times
•Hardware & Software Vendor & MSP coordination / communication
•Quarterly IT planning sessions
•User onboarding / off-boarding, account provisioning & automation
•User training and documentation

Timeline

Monthly retainer

Ideal for

Growing businesses with 3-20 employees

Website / Application Design & Consulting

Related services:

•Custom website and landing page design & development
•Responsive code, mobile-friendly design upgrades, accessibility compliance updates
•Site optimization, search engine marketing (SEM) & search engine optimization (SEO)
•Ongoing site maintenance & updates
•Proof-of-concept & MVP development

Timeline

1-4 weeks depending on complexity, ongoing maintenance & updates by retainer

Ideal for

Businesses needing a professional online presence

Wi-Fi / Network & Security

Related services:

•Secure wireless network setup
•WiFi coverage & network speed optimization
•Guest network configurations
•Networking / wiring / cabling / documentation
•Firewall hardening & router / switch configuration
•VPN setup for secure remote access
•Web content filtering
•Security audits, baseline hardening, compliance evaluation
•Personal & small business security hygiene (passwords & password management, MFA, account protection, etc.)

Timeline

Half-day to 1 day on-site

Ideal for

Homes, offices, retail locations

Microsoft 365 / Google Workspace / Email Services

Related services:

•Professional email with your domain
•Microsoft 365 or Google Workspace setup & configuration
•Cloud storage setup (OneDrive or Google Drive)
•Collaboration and file sharing setup (Microsoft Teams, SharePoint, OneDrive, Google Drive, Zoom, Slack)
•Security policy implementation
•Multi-Factor Authentication (MFA) setup
•Spam filtering
•Email support & troubleshooting

Timeline

1-3 business days

Ideal for

Small businesses, home offices, professionals

Device Setup, Workstations & Hardware

Related services:

•Home, office, and return-to-office setups
•New PC / Mac initial setups
•Software installation & updates
•Device performance optimization
•Hardware upgrades & replacements
•General troubleshooting & repairs
•Custom OS deployment & imaging (Windows, macOS)
•Windows 7 / 10 / 11 upgrades & migrations
•Cable management & organization

Timeline

1-2 hours per device

Ideal for

Individual users, small teams, offices, & home offices

Backup, Recovery & Data Protection

Related services:

•Automated local / off-site / cloud backup solutions
•Home NAS setup & management
•Disaster recovery planning
•Data restoration services
•Regular backup monitoring
•Data transfers & recovery

Timeline

1-2 days initial setup

Ideal for

Anyone with important data

Cloud Migration & Infrastructure

Related services:

•Cloud service evaluation
•Data migration planning & execution
•Cloud application implementation & integration
•Infrastructure modernization
•Physical to virtual server migrations
•Application migrations
•Server decommissioning
•Hardware & software end-of-life planning
•Microsoft Azure administration
•Azure migration
•Azure disaster recovery
•VDI / AVD builds & migrations
•Staff training on new cloud services & tools

Timeline

1-2 weeks

Ideal for

Businesses moving from local servers

Smart Hands Support

Related services:

•On-site equipment installation & setup
•Physical troubleshooting & diagnostics
•Hardware replacements
•Rack, cabling, and wiring assistance
•Remote-guided site visits
•Coordination with vendors & internal IT teams

Timeline

Scheduled as needed

Ideal for

Businesses needing on-site technical support

General Technical Consulting & Implementation

Related services:

•Custom AI solutions & AI consulting (practical, applied use cases)
•IT strategy & long-term planning
•Technology evaluation & recommendations
•System design & technical architecture
•Project planning & project management
•Technical implementation support & guided execution
•Hardware & infrastructure consulting
•Process & workflow automation

Timeline

Varies by project scope

Ideal for

Businesses planning IT projects or seeking strategic guidance

Let's discuss your needs

Every home and small business has different needs.
Schedule a call to talk about what you actually need, not what we want to sell you.